Helpline: +1-877-929-3373

GPS Issues

List Of GPS Issues where we Acts Effectively

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Failure in connecting to the GPS map

The issues with the software like using an old software or hardware like the wrong position of the antenna can cause hindrance while you try and connect to the GSP map.

GPS set up problems

The initial set up process to calibrate your GPS device might involve some issues like not able to detect the signal from the satellite or location.

GPS system failed to turn on

The problems relating to the failure of turning on the GPS device due to issues like a low battery.

Blank screen issue with your GPS system

This issues can occur if the GSP device is not updated to the latest software.

Frequent GPS shutdown

Due to signal interference or signal loss, the GPS can get frequently shut down.

Battery problems

A fully powered GPS can stand 12 hours. Due to wrong software, the battery can.

Error messages like “Failed to read source file"

The error occurs while the important updates are not downloaded and installed.

Unit locked up after updating maps.

This issue arises if there is any missing or incorrect unlock information entered after updating the maps.

Unlock code sometimes doesn’t work.

Due to wrongly entering the code it would not have worked. Carefully type in the code to make it work.

Failure to restore power after updates.

This issue might occur if you do not have enough power before starting the update.

Availability of updates of some models.
<>The availability of the updates will be subject to change from model to model. In order to get lifetime updates, you would require to buy them while buying the GPS product. For some models the lifetime updates are free.
Failure in updating GPS maps even if installation has reached 100%.

The failure in updating GPS maps even after the installation would be caused due to improper connection to the internet. Using the wrong software to update the GPS device can also cause this issue.


Dealing with GPS Problems

All the above mentioned issues are the most common issues that you might encounter when you try updating your GPS device. Some of these problems can be easily resolved or fixed.

Some problems encountered by the users are due to the lack of experience or knowledge of updating their devices. Sometimes update issues and other gps related issues are also caused by using the wrong USB cables or getting the wrong update version for their device models. This type of issue happens whenever a PC and GPS connection was being established.

We understand how hard it can be for people when they get to face GPS related issues. This is why we provide same or next day service right after receiving the service request. Whether you are dealing with basic troubleshooting or trying to resolve more complex situations such as gps update, sync or any other gps errors, you will find it here. We positively assured that you would not get disappointed by our services. Feel free to fill up the service request form Garmin support phone number Garmin GPS Tech Support Phone Number support garmin garmin tech support phone number garmin support chat garmin vivosmart support garmin warranty.

Stay Up TO Date

An important part of our device is staying up to date.

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Map Updates

Get the latest detailed street maps to ensure fast, accurate navigation. Express notifies you when map updates are available and helps you install them.

Chart Updates

Get the latest charts to a memory card and make your time on the water safer and more enjoyable.

Software Updates

GPS Express makes software updates easy to install. Get convenient desktop notifications when it's time to update your device.

Outdoor Updates

Handheld GPS devices are great companions for hiking, fishing, hunting, and more. These outdoor map updates keep you navigating with the latest and most accurate information



  • How often should I update my map SD Card or DVD?

    Highways, roads, streets and business information is constantly changing. Therefore, we recommend updating your maps on an annual basis.

  • How would I discover what Map Version I at present have?

    Perform the following four steps, on your Navigation System from your Mazda vehicle: DVD INSTRUCTIONS =Press the 'MENU' panel button -Select "Navigation Setup" -Select "Calibration" -Select "Map Version"

  • Will the new map update cover areas that are being built?

    The map data is updated on an annual basis but it is possible that newly developed areas may not be included in latest map version.

  • My GPS device is not very accurate in giving location.

    Accuracy issues are typically caused by a an error in location,it's probably because your antenna is having difficulty in picking up or maintaining satellite signal. This means it is not properly positioned. You need to transfer your antenna or GPS tracking device to a place where it has a clear view of the sky like in the trunk of a car.

  • GPS Device has an vertical lines running through the screen.

    This is caused by an absence of power going to the device. The gadget ought to be connected specifically to the vehicle utilizing GPS charger. In the event that you are utilizing a splitter, please expel it and connect the gadget straight forwardly to the vehicle. After re-connecting the device directly to the vehicle, press the reset button on the device. The device should power on and function normally.

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Garmin GPS Support

  • How do I contact Garmin by phone Product Support
  • U.S. 913-397-0872 | 1-888-442-7646
  • Canada 1-866-429-9296
  • How do I contact Garmin US?

  • Third Party Technical Support 1-877-929-3373
  • Monday-Friday 7 a.m.-7 p.m. CST. Closed weekends and holidays.
  • Monday is our busiest day of the week. Please consider calling Tuesday-Friday to get through to an expert faster.
  • How much is Onxmaps?

  • If troubleshooting connectivity between your Garmin device and your smart phone, please contact us from a different phone.
  • Official Website

  • All Tracking, analysis, sharing and encouragement on Garmin Connect office website
  • How long is Garmin warranty?

  • Aviation Support
  • U.S./Canada 1-866-739-5687
  • Latin America/Caribbean 1-883-739-5687
  • Mon - Fri 7 a.m. - 7 p.m. CST.
  • Sat - Sun 7 a.m. - 6 p.m. CST.
  • Closed U.S. holidays.
  • Third Party Technical Support 1-877-929-3373